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 | Perpetual Lenders Mortgage Services provides mortgage preparation and settlement, document custody and variations and discharges services to the lending industry from our offices across Australia. Our unmatched range of services offer you the benefit of dealing with one service provider for all of your mortgage services, delivering streamlined processes, vastly improved turnaround times, structured workflow and reduced costs.
In 2007, we expanded our range of services and geographical coverage with the acquisitions of Wignalls Lenders Mortgage Services and National Lending Solutions.
We have made significant investment in technology and use our own web based, document generation and tracking tool, docuPREP, to manage every matter we undertake for a client. Our records management system, Tower Software's TRIM, is an industry standard product for records management and provides workflow, indexing and bar-coding capabilities.
Mortgage Preparation and Settlement
Our mortgage preparation and settlement services include:
 Preparing loan contract and mortgage documents
Confirming requirements and title before settlement
Attending settlement
Stamping and registering documentation
Lodging documentation with the Custodian
Document Custody
Following receipt of instructions, we manage the complete process associated with upstamping mortgages, consents, production of title deeds and discharge preparation and settlement (for both full and partial discharges). Each transaction is tracked electronically through docuPREP and we can provide you and your business partners with online access to our system to allow you to monitor progress of your transactions. Automatic communication can also be issued throughout the process as needed.
Variations and Discharges
Our document custody service offers secure, fireproof vaults located in the central business districts of Sydney and Melbourne, enabling us to produce your mortgage packets quickly. The vaults have comprehensive security and disaster prevention measures in place and capacity to hold up to 900,000 mortgage packets.
As custodian, we receive and hold all security documents associated with each loan and will only release them in accordance with program requirements and on your instructions. Our vault staff have significant experience in managing the transfer of packets from one location to another and can manage the boxing, audit and transfer process on your behalf.
We can provide clients with web-based access to TRIM allowing them to issue online instructions to release and direct security packets. Both standard and customised reporting on outstanding documents and portfolio holdings is available. |
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