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 | Perpetual has extensive experience in loan servicing and has made significant investment in systems and staff to support these processes. Our experience loan servcing team can provide quality management for your portfolio.
As part of our loan servicing offering, we provide daily maintenance of loan accounts using our in-house supported loans administration system. Our integrated management, workflow, risk and compliance processes are designed to ensure the integrity and accuracy of your loan portfolio and reporting,
Our system and processes are flexible so we can tailor a solution to meet your requirements.
Our services include:
 Establishment of loan using electronic data received from the originator or lender
Collection and reconciliation of borrower repayments, via direct debit, BPAY and direct entry
Provision of transactional services such as internet banking, debit cards and cheque book facilities
Issuance of borrower correspondence and statements
Changes to loan details, whether borrower defaults, interest range changes or other
Detailed customisable reporting, both collateral information and portfolio performance
Commision calculation and payment
Provision of customer contact centre
As a client of Perpetual Corporate Trust, you can expect personal service and tailored lending solutions relevant for your business.
Standby servicer facilities
Perpetual also offers standby servicer facilities, ranging from warm servicing, undertaking due diligence reviews and contingency planning, through to active participation in the servicing function.
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